Privacy Policy

This Privacy Policy describes how Pacagen ("we," "us," and/or "our") collects, uses, and protects your information when you use our services. By using Pacagen, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We collect personal information you provide, such as:

  • Name
  • Email address
  • Payment information (when you make a purchase)

2.2 Usage Data

We collect data on how you use our platform, including:

  • Case completions
  • Test requests
  • How often you visit our different pages

2.3 Google Analytics

We use Google Analytics to collect information about your use of our website. This includes data such as your IP address, browser type, operating system, and pages visited. Google Analytics uses cookies and similar technologies to collect this data. You can learn more (on our cookies policy page) about Google Analytics and how to opt-out by visiting the Google Analytics opt-out page.

3. We Use Your Information To:

  • provide and maintain our services
  • personalize your experience
  • analyze usage trends and improve our platform
  • track page visit analytics for feature improvement
  • analyze site traffic and user behavior using Google Analytics
  • ensure security and prevent fraud
  • communicate with you (e.g., updates, customer support)

4. Sharing and Disclosure

We do not sell your data. We may share information with:

  • Trusted service providers (e.g., payment processors)
  • When required by law or legal process
  • Google Analytics, as described in Section 2.3

5. Data Security

We implement appropriate security measures to protect your data, but we acknowledge that no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Rights

You may have the right to:

  • Access your personal data
  • Correct inaccuracies in your personal data
  • Request deletion of your personal data
  • Opt-out of Google Analytics tracking (see Section 2.3)
To exercise these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at pa_ca_gen@outlook.com.

Last updated: 05/03/2025